Railsaver FAQs

Why do you ask for my first name, age, citizenship, and email?

We need your age and citizenship to determine which railpasses you are eligible to purchase. We ask for your first name so it can present you with a customized itinerary – with your first name on it. We ask for your email address so that we can email you our railpass recommendations - so you can refer back to this email to recall which railpasses to purchase. We, or one of our partners, may also email you with special European travel material from time to time. You may choose not to enter your email address.

Should I choose 1st Class or 2nd Class?

Most travelers prefer the cost savings of 2nd Class. 1st Class travel has wider seats and less crowded train cars. 1st Class travel is not available on all trains. Try both options and compare the prices.

Why would I prefer purchasing railpasses (rather than point-to-point tickets)?

Many travelers feel that the value of railpasses is greater than the price of point-to-point tickets that they replace. Travelers can purchase everything in advance, thereby eliminating foreign currency exchanges, language confusion, and long ticket lines. Railpass holders enjoy the convenience of jumping on and off trains as they please. Many travelers to Europe demand the convenience and simplicity that railpasses offer.

What is my arrival date?

This is the date which your airplane lands in Europe. For example, your flight may leave New York City on July 1 and arrive in London on July 2. July 2 is your arrival date.

I don’t know how many nights I will be in each city. What do I do?

It is OK to guess – but be sure to guess high. For example, if you think you may spend anywhere from 3 to 6 nights in Paris, enter “6”.

Why do I need to choose between a Train, Boat, Mountain Lift, Bus, Car, etc?

We need to know how you plan to get from one city to another in order to provide you with the best information.

How do I know if a trip from one city to another is an “overnight journey” and why does it matter?

Please check the train schedules for each segment of your itinerary (choose the schedules icon). We need to know if a segment is an “overnight journey” because flexipass holders enter the next day’s date on their railpass for “overnight journeys” (any trip that begins after 7:00 pm).

What if I don’t know the country that a destination is in?

Click here for an online map of Europe. Or, you can make your best guess – if you are wrong, we will give you a message saying it could not find your city and offer you suggestions.

Why do I need to select the countries that I plan to visit?

RailSaver can best help you choose the best railpass if you select the countries that you will be traveling to. If you do not know where you wish to travel, or you desire the freedom to go anywhere, then check the box labeled "I do not know. I may wish to travel anywhere in Europe."

Do I need to select countries that I will only travel through - but not actually get off the train and visit?

No. RailSaver will figure out these "through countries" for you. RailSaver will recommend a railpass that covers these "through countries" if the pass will save you money.